FAQs
What is underground cable laying?
In areas where space for cables is limited, especially in urban areas, underground laying of cables is an efficient way of maintaining the energy needs of a community. Electricity is transmitted from one point to another, using cables laid in an underground system, instead of the cables hanging from poles and towers. Underground cables are not visible to the naked eye.
Why has this route been chosen?
The route chosen is the most direct and therefore the most economical route. As a Statutory Undertaker, SSEN has the right to install/maintain their plant and equipment within the Public Highway under the Highways Act of 1980. There are no rights to install/maintain plant and equipment within private property without the consent of the landowners.
Will this affect my electricity supply?
There are no planned Power Supply Interruptions (PSI) scheduled to take place during the works, but anyone who has concerns about vulnerability during power cuts should register for our Priority Services.
What are your working hours?
We will be working Monday – Friday, 8am-5pm. On the rare occasion that works take place outside of these hours, we will write to residents in the area to let them know beforehand.
Will there be any disruption to bus routes?
Where our works affect bus stops, these stops will be closed, and we will request that a temporary stop be located within a short walk of the original location. Where entire roads are closed, buses will divert to an alternative route and information on these changes will be posted in-person and online by the bus operators.
I am disabled and need vehicular access to my property. Can this be accommodated when you are working?
Please contact Amy Welbourn with details of your requirements and we will do all we can to assist you.
Amy Welbourn
Amy.welbourn@aureos.com / 07964 449 645
What are the environmental impacts?
All works are being carried out under strict environmental management protocols. Full environmental and structural assessments have been completed to ensure minimal impact on the surrounding area.
How do emergency services and waste disposal services get through?
When a road is blocked to through traffic, it means it is closed to people who use it as a route to another destination. The people who live or work on that road can still drive in and out. Residents, blue light services and the council’s waste collection service can all still use the road in both directions, via the diversion route, up to the section of the road where the team is working.
